Here's the latest update on lost purchases issue for iOS:
- The latest iOS patch (Sunday's) has successfully resolved this issue, ensuring no more lost purchases.
- For most of the lost purchases, our server, or support has already reissued them.
- Few remaining purchases are being handled as follows:
- Purchases without event runes will be reissued today.
- Purchases with event runes will receive compensation today, and rewards will be sent during the next Grand Event (this Friday).
- If you still have any questions or unresolved issues, please don't hesitate to reach out to our support team.